FAQ

You can find answers to all your questions here.
  • Talk to Us

    +852 6349 9967 / +852 6406 6660
    order@skincureasia.com
  • Opening Hours

    Mon - Fri : 11am - 7pm
    Sat-Sun: Closed
  • Head Office
    Unit 13, 6/F Heng Ngai Jewelry Centre,4 Hok Yuen Street East,Hung Hom, Kowloon,Hong Kong
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Trusted By Skincare Experts

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FAQs

DO YOU ACCEPT INTERNATIONAL ORDERS?

We try to deliver to all corners of the world. If there are any online shipping restrictions for your delivery address, this will be indicated at the time of checkout.

In such cases, please contact our Customer Service team at cs@skincureasia.com or DM us on Instagram so we can help arrange an alternative delivery option.

CAN I REFUND / EXCHANGE PRODUCTS?

We hope that you are delighted with your order. However, if for any reason you are not entirely satisfied, you may contact our Customer Service team at cs@skincureasia.com to request a refund for any item within 7 business days from delivery.

For more information, please refer to our Refund Policy.

HOW CAN I GET MY BRAND ON SKINCUREASIA?

We help brands reach an ever-growing, beauty-focused audience of conscious consumers by connecting them with major retailers worldwide. If you would like your brand to grow with us, send us your product catalogue at partnership@skincureasia.com

CAN'T FIND THE ANSWER YOU ARE LOOKING FOR?

Please email cs@skincureasia.com or use the form below to contact our Customer Service team directly.

Our Brands

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